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Kenny Rogers wasn't thinking of real estate agents when he sang "You've got to know when to hold 'em, know when to fold 'em"...but it does remind me of the importance of knowing what to say and what NOT to say when showing homes to today's savvy buyer. Please find our top 10 quotes to stay away from, along with the shrewd buyer's translation following in italics.
I don't want to hear it, this is a HUGE deal for me and my family.
Yes, I see.
I'll let you know if and when I want you to know.
But...why aren't you listening to me?
I don't like being pressured.
Great. I'll hold you to that.
Why are we here right now?
Let's just see if I can get the right deal first.
You are going to love my lawyer.
And where will you be if I don't? Did I mention my lawyer is awesome.
Tommy Lorden is the founder of The Showing Connection. Based in Boulder, The Showing Connection is a network of real estate brokers providing flat fee back-up for showings. Learn more at www.theshowingconnection.com